Roman Jouravlev - AXELOS

Roman is a Product development manager at AXELOS, responsible for the ongoing ITIL update.

He joined AXELOS in 2016 after 15 years in ITSM industry, mostly in Russia. Chair of Expert board at itSMF Russia, experienced author, consultant and trainer.


Abstract

ITIL saves money, reduces risks, and helps to deliver a superior user experience. The fundamentals of ITIL are used by millions of people around the world, every day. The impact of ITIL is vast. In the world of changing business and IT, ITIL constantly evolves, being enriched with supplementary materials and major publications, such as ITIL Practitiioner.

And now a new stage of the evolution is here – ITIL is being updated

What are the principles behind the update? Who is involved? How you can contribute?

Come and talk with Roman Jouravlev, AXELOS ITIL development manager.